Privacy Policy

This Privacy Policy was last updated on May 25, 2018. We may amend this Privacy Policy. Please consult it regularly to stay informed of any updates.


This Privacy Policy describes in detail our policy and practices regarding the collection, use and disclosure of your personal data.

Collection of your personal data
Use of your personal data
Third parties with whom we share your personal data
Shelf life of your personal data
Cookies and other Web technologies
Your rights
protection of your personal data
Information about minors
external links
International Transfers
Changes to this Privacy Policy
Means available to contact us
1. Collection of your personal data

RUSSIA AND FOOD collects eg email addresses, password, payment information, and your location.

In the course of our business, we collect and process personal data in different ways. We may collect personal data that you provide to us directly, but we also collect data by recording your interaction with our services, for example through referrals to other partner sites.

You can choose that we do not use this data for our partners. However, you usually have to provide us with certain information about yourself in order to use the features of the application.

Information you provide to us: as indicated below, we receive and store any information you provide about our application or that you communicate to us by any other means.

Information from Other Sources: We may periodically obtain information about you from affiliated entities, business partners and other independent third-party sources and add it to other information we hold about you. For example, if you visit the site or the application Russian & Food by clicking on a link on a site operated by one of our business partners and you continue actions on this site, then the information you have provided to this partner can be communicated to us, including your contact details and demographic information. Another example: If you access third-party services, such as social media services, through our Website and our application, we may collect information such as your username and other information. data made available to us by these services in accordance with the privacy policy of the third party that communicates them to us. We will work with our current and potential future partners to improve and personalize your use of our Website in accordance with the practices described in this Privacy Policy.

We connected to Facebook so you can register on Russian & Food for Facebook members.

If you want to disable personalization, you must first login to Facebook then (1) select “Edit your profile” from the drop-down menu “Your Russian & Food page” on the Profile page and click on “Logout” in the Facebook Connect status box, or (2) select “Connected Accounts” from the “Your Russian & Food” drop-down menu on the Profile page and click “Logout” in the “Facebook Settings”. You can also disable customization by making changes to Facebook in your application settings.

Automatic Collection of Information: We automatically collect certain information from your computer or mobile device when you visit Russian & Food. For example, we collect data about your session, including your IP address, the browser you are using, and the referral site. We may also collect information about your online activity, such as the content you have viewed, the pages visited, and the bookings made. We automatically collect information of this type to better understand your interests and preferences, and to personalize your experience in a more relevant way. 

Location-based data and other information from devices: When you use our app on your smartphone or tablet, we collect and use information about you in a manner that is generally similar and for purposes similar to those used when you visit the website. Russian & Food. In addition, we may collect location information if your device has been configured to send this type of information to the app (see device privacy settings) or if you have uploaded photos containing information about your device. geolocation. For example, we may use your location to show you reviews of partner hotels or restaurants near you when you travel.

2. Use of your personal data
We use the personal data that we collect about you for specific purposes only, including, but not limited to, providing you with the services of our partners, to manage your registration and account, including access to our application and its use to post your notices and photos, to communicate with you about your account or your use of our application and services, to respond to or follow up on your comments and questions, and to otherwise provide you with customer service. , to notify you of changes to our terms or our privacy policy, to ask you to review your partner institution, to use and improve our application and services, to gauge interest in our app and our lessons and improve them, to inform you about promotions and special offers. We use your personal data only when we are permitted by law. In general, we use your personal data in the following circumstances:

When necessary to defend our legitimate interests (or those of a third party) and your interests and fundamental rights do not outweigh those interests.
With your consent.
When we must comply with a legal or regulatory obligation.


We want you to take advantage of the gastronomic discovery opportunities on our website and our application with ease. To do this, we can send you e-mails, type of newsletters, containing information about your interests in tourism.

Whenever you receive an e-mail of this type, you have the option to tell us if you no longer wish to receive these messages. You also have the option to unsubscribe from any of these marketing communications at any time by clicking on the unsubscribe link you find at the bottom of each communication we send you.

Please note that we may continue to send you service communications, including administrative and service messages about your account or transaction messages related to one of your bookings. It is not possible to unsubscribe from these service calls.

3. Third parties with whom we share your personal data

French & Food may share your information with other parties, including other companies and third parties listed below. For example, if we sell or assign all or part of our business and if your personal data is related to this sold or divested part of our business, or if we merge with another business, we will share your personal data with the new business. owner of the business or the other party to the merger.

In addition, if we are required by law, we will share personal data to protect our customers, the site, and our business, and our rights and property.

Partner institutions, including, but not limited to, all establishments around the food trade, hotels, tour operators, airports. The information we share with these partners to facilitate the exchange is handled in accordance with the privacy policies of these partners, with the exception of payment information. Please note that unless otherwise stated, it is the partner, and not Russian & Food, who processes your payment. You agree to consult the policies and procedures of the partner before making a reservation if necessary, via his own website and agree to be bound by their terms. We recommend that you review the privacy policies, terms of use and other policies of any travel partner whose products or services you may purchase through Russian & Food.

 Third-party vendors that provide services or features on our behalf, including business analysis, settlement processing, customer service, marketing, public relations, survey or lottery distribution, and prevention against fraud. We may also allow third-party service providers to collect information on our behalf, including to enable the functionality of our Website or to facilitate the availability of online advertisements that may be of interest to you. Third-party service providers do not have access to the information and may collect it only in the context necessary for the performance of their duties, and are in no way authorized to share it or use it for other purposes.
Affiliated websites. If you have been routed to Russian & Food from another website, we are entitled to share your registration information, such as your name, email and postal address, phone number and travel preferences, with this referral website. We recommend that you review the privacy policies of any website that directs you to Russian & Food.

We may also share your information if we believe, in our sole discretion, that it is necessary:

to comply with lawful and enforceable subpoenas, court orders or other legal proceedings; to defend ourselves against any legal action; or other statutory requirements. In such cases, we reserve the right to assert or waive any right under the law or legal objection available to us;
to investigate or act in respect of any activity that is or is alleged to be illegal or to prevent such activity; to protect and defend the rights, property or safety of Russian & Food, our customers or others; and in accordance with our terms of use and other agreements; or
in accordance with a corporate transaction, such as an assignment, merger, consolidation or sale of assets, or in the unlikely event of a bankruptcy.
In all other cases, we inform you when personal data about you are shared with third parties, and you have the opportunity to oppose such sharing.

We may also share aggregated or anonymous information with third parties, including advertisers and investors. For example, we may communicate to our advertisers the number of visits recorded on our Website, or the most popular hotels or holiday destinations. This information does not include any personal data and is used to develop content and services that we hope will be of interest to you.

4. Retention period of your personal data

We only retain your personal data for as long as is necessary for the purposes for which we collected it, including the satisfaction of any legal or accounting requirements and any legal obligation to report.

In order to determine the appropriate retention period for personal data, we take into account the quantity, nature and sensitivity of personal data, the potential risk of harm in case of unauthorized use or disclosure of your personal data , the purposes for which we process your personal data and the possibility of doing so by other means, as well as any applicable legal requirements.

We may retain certain information following the closure of your account, for example if we need it to fulfill our legal obligations or to exercise, defend or enforce our rights, to ensure their safety and to prevent their violation. If you close your account, your personal data will usually be visible to others on the Website within 30 days.

5. Cookies and other web technologies

We collect information through cookies and other similar technologies (such as web beacons). Cookies are small text files that are copied automatically to your computer or mobile device when you visit a website. These files are stored by your browser. Cookies contain basic information about your use of the Internet. Your browser sends these cookies to our Website each time you visit it so that your computer or mobile device is recognized and your browsing experience is personalized and improved.

You can get more information about cookies and similar technologies (such as web beacons) that we use in our Cookie Policy.

You will also find general information about cookies, including how to see which cookies are installed on your device (mobile) and how to manage and delete them, on websites such as and www.youronlinechoices .com /fr

6. Your rights

You can close your Russian & Food account by contacting us using the methods listed below.

If you decide to close your account, we will deactivate it and delete your personal data. Remember that once your account is closed, you will not be able to log in or access your personal information. However, you can open a new account at any time.

In accordance with applicable law, you also have a right of access, a right of rectification, a right of cancellation, a right to limit processing, the right to portability of data and a right of objection. In the following you will find further details and information on how you can exercise your rights. We respond to your request within one month, but have the right to extend this period of two months.

In accordance with applicable law, you may have the following rights regarding your personal data:

The right to request access to your personal data. This allows you to receive a copy of the personal data we hold about you and to verify that we are processing them in accordance with the law.
The right to request the correction of your personal data if they are inaccurate. You may also complete incomplete personal data in our possession, taking into account the purposes of the processing.

 The right to request the deletion of your personal data if:
your personal data are no longer necessary for the purposes for which we collected or processed them; or
you withdraw your consent when the processing of your personal data is based on consent and is not otherwise legally justified; or
you oppose the processing of your personal data and it is not otherwise justified by legitimate reasons imperious; or
your personal data is processed illegally; or the erasure of your personal data is necessary to fulfill a legal obligation.
The right to object to the processing of your personal data. We will grant your request unless the processing is motivated by a legitimate and compelling legitimate interest or we continue to process your personal data in order to engage, exercise or defend legal action.

The right to request the limitation of the processing of your personal data if:
you dispute the accuracy of your personal data, for the period during which we are required to verify the accuracy of personal data; or
the treatment is illegal and you oppose the deletion and ask rather a limitation of treatment; or
we no longer need your personal data for processing, but you need it for legal action; or
you oppose the treatment, for the period during which we are obliged to verify the legitimate reasons imperative
The right to portability of data. You can ask us to send you personal data about you. You may also ask us to send this personal data to a third party, as far as possible. You have this right only for the personal data that you have provided to us, or if the processing is based on consent or necessary for the performance of a contract between you and us and if it is performed by automated means.
To exercise your other rights, you can send an inquiry by e-mail to

You will not be charged any fees to access your personal information (or exercise any of the other rights described in this Privacy Policy). However, we may charge you a reasonable fee if your request is clearly unjustified, repeated or excessive.

We may ask you to provide us with specific information to help us confirm your identity and to ensure that you have the right to access your personal information (or to exercise any of your other rights). This is a security measure to prevent the disclosure of your personal data to unauthorized persons. In order to reduce our response time, we may also contact you to request additional information about your request.

7. Protection of your personal data

We want to inspire confidence in the use of French & Food and we are therefore committed to protecting the personal data we collect. While no website can fully guarantee security, we have implemented and enforce appropriate physical, administrative, technical, and organizational measures to protect the personal data you provide to us from unauthorized access, use, or disclosure, or illegal, as well as against accidental damage, loss, alteration or destruction.

For example, only authorized employees are able to access personal data, and they can only do so for legitimate business purposes. In addition, we use encryption when transmitting your personal data between your system and ours and between our system and the parties with whom we share confidential information. We also use firewalls and intrusion detection systems to prevent unauthorized persons from gaining access to your personal data.

8. Information relating to minors

As a website for the general public, Russian & Food does not offer services for children. To our knowledge, we do not collect data on minors. If we know that a person is under the age of 13 and that the person sends us personal data, we delete or destroy that information as soon as reasonably possible.

9. External links

Our Website may include links to websites, plug-ins and third-party applications. If you access other websites from the links provided on our Website, operators of those sites may collect or share information about you. This information will be used by these operators in accordance with their privacy policy, which may differ from ours. We do not exercise any control over these third party websites and recommend that you read the privacy statements posted on these sites in order to understand their procedures for collecting, using and disclosing personal data.

10. International Transfers

Your personal data may be transferred to countries outside the European Economic Area and stored in those countries for the purposes set out in this Privacy Policy. When we store or transfer your personal data outside the European Economic Area, we take the following precautions to ensure that they are properly protected.

When we store or transfer your personal data outside the European Economic Area, we do so in accordance with the law and ensure that they enjoy a similar level of protection by putting in place appropriate safeguards. Transfers of personal data are made:

to a country recognized by the European Commission as providing an adequate level of protection; or
to a country that does not provide adequate protection, the transfer being governed by the standard contractual clauses of the European Commission, or by implementing other appropriate international transfer solutions to ensure the adequacy of protection.
By using our services, you understand that your personal data may be transferred to our facilities and to third parties with whom we share them, as described in this Privacy Policy.

11. Changes to this Privacy Policy

Russian & Food may modify, update and / or replace this Privacy Policy from time to time. We indicate the date we last made changes to this Privacy Policy on the first page of this Privacy Policy, and any changes take effect upon posting. We inform our users of important changes to this Privacy Policy by sending a notification to the email address they provided to us or by posting a notice on our Website. We recommend that you periodically review this Privacy Policy to review the latest version.

12. Means available to contact us

If you have any questions or complaints about how we handle your personal data, please contact us by sending an e-mail to You may also have the right to make a complaint to the supervisory authority about how we handle your personal data. However, we would be grateful if you would give us the opportunity to respond to your concerns before contacting the supervisory authority and therefore ask you to contact us first.

Our contact details are:

Français & Food

« la Station »

442 rue Georges Besse

30035 NIMES cedex 1